Privacy Policy

1. Introduction and Data Controller

Welcome to Glass Terrarium Dash. Glass Terrarium Entertainment Ltd is the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect and process information when you visit our free social casino and interact with games like Spore Cascade and Petal Spin.

2. Data Collection and Lawful Basis

Because Glass Terrarium Dash requires no accounts or login, we collect minimal personal data, primarily technical identifiers such as IP addresses and device information. Our lawful basis for processing this data is our legitimate interest in ensuring the security, stability, and proper functioning of the platform. This allows us to deliver a seamless experience as you collect Sun-shards across our biomes.

3. How We Use Your Data

The technical data we collect is used strictly to monitor site performance, prevent abuse, and maintain the integrity of our virtual economy. We do not use your information to track you across other websites or for targeted external advertising. Your data ensures that your progress in Root Network and your Sun-shards balance are maintained accurately during your session.

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties. We may share anonymised technical data with trusted service providers who assist us in hosting the website and analysing site traffic. These providers are bound by strict data processing agreements in compliance with UK GDPR.

5. International Data Transfers

Our servers are located within the UK and the European Economic Area (EEA). If we ever need to transfer your data outside these regions, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to maintain the same level of protection required by UK law.

6. Data Retention

We retain your technical data only for as long as necessary to fulfil the purposes outlined in this policy. Session data related to your Sun-shards balance and game interactions is typically deleted shortly after your browsing session ends. Analytical data is kept for a maximum of 14 months.

7. Your Data Subject Rights

Under UK GDPR, you have the right to access, rectify, erase, or restrict the processing of your personal data. You also have the right to data portability and to object to certain processing activities. To exercise any of these rights regarding your interactions with Glass Terrarium Dash, please contact us at support@glassterrariumdash.com.

8. Cookies and Tracking

We use cookies to store your session information, including your current Sun-shards balance and preferences. For detailed information on the specific cookies we deploy, their purposes, and how you can control them, please refer to our dedicated Cookie Policy.

9. Complaints to the ICO

If you believe we have not handled your personal data in accordance with the law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. We kindly request that you contact us first so we may address your concerns directly.